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Horrible experience avoid at all costs

Story from nhs.uk

"Horrible experience avoid at all costs"

About: Bradford Royal Infirmary

Ward 5 staff need to be trained in how to communicate with the patients and show compassion or at the very least that they care. . . they don't!! The saving grace was the care and concern shown by all the theatre staff.

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Responses

Response from Bradford Royal Infirmary 11 years ago
Bradford Royal Infirmary

Submitted on 07/02/2013 at 16:53
Published on nhs.uk on 06/01/2014 at 12:13

We are sorry that you were unhappy with your experience at Bradford Royal Infirmary. Please be assured that your feedback is important to us and your comments will be passed on to the appropriate staff for their attention. If you feel that you would like to discuss any of these issues with us in person, please contact our confidential Patient Advice and Liaison Service (PALS) on 01274 364021.

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