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operation cancelled

Story from nhs.uk

"operation cancelled"

About: Russells Hall Hospital

my hysterectomy was cancelled with no explanation tonight at 4-55 pm I was due in tomorrow at 7am. I have been waiting since September and highly anxious, don't know how how long I have to wait as every question asked was responded to in ' sorry I don,t know !! when will someone be in touch? sorry I don,t know . planning and service delivery is shocking

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Responses

Response from Russells Hall Hospital 11 years ago
Russells Hall Hospital

Submitted on 08/02/2013 at 18:01
Published on nhs.uk on 06/01/2014 at 12:08

Thank you for your feedback on our hospital. We are sorry you operation has been cancelled with no explanation and that this has made an anxious wait for a hysterectomy even more stressful. It is difficult to comment further on your specific case without your own details and reviewing your medical notes. If you haven’t already done so, please get in touch with our Patient Advice and Liaison Service (PALS) on free phone 0800 073 0510 who would happily look into the issues you have raised.

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