"Endoscopy Unit (Outpatient)."

About: Good Hope Hospital / Colorectal surgery

(as the patient),

I was referred to the unit by my GP as I have a history of bowel problems.

I have experienced care at several hospital units, NHS and private, Good Hope is as good as any. ; I was dealt with by nursing staff and consultant (Mr Chapman) with courtesy and good humour.

My time in the recovery suite was equally good with nursing staff observing patients before discharge. Tea and toast just what a body needed.

Many thanks.

Oops, I promised Sister that I wouldn't tell how good you were.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Lichfieldnewby

Thank you for taking the time to post your experience at Good Hope Hospital. I will past on your feedback to Mr Chapman and the Operations Manager for Planned Care.

Please accept my apologies for the delay in responding to your comments.

Best wishes and a speedy recovery


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