"Transferred to receive IV antibiotics"

About: Ayrshire Central Hospital / General Medicine Kirklandside Hospital

(as a relative),

I want to express my concern regarding my dad who is an inpatient in Kirklandside Hospital, having to be transferred to Crosshouse Hospital after developing aspiration pneumonia.

My dad has been settled in the ward for a couple of weeks and because of the lack of staff being trained in IV training, he has had to be transferred to Crosshouse Hospital to receive IV antibiotics.

I believe the nursing staff are willing to undertake the IV training and IV exam but they cannot attend because of staff shortages and are therefore unable to undertake the training. I understand that some staff in the past have attended on annual leave or days off and I can see that staff are frustrated as they can also see how distressing this is for patients.

This is unacceptable practice. Where is the person centred care? Where does patient safety come in? Where is care given in the right place at the right time and in the right way? Is this delivering care which is safe and reliable?

How much better for my dad if he could be kept in the place where he knows the staff, knows the surroundings and also the unnecessary moving him out into the cold weather and transferred to an ambulance when he could be kept in warm, safe surroundings and be treated by competent staff that would have the benefit of this training.

Also how much cost applied to ambulance attendance and also ambulance delays elsewhere for other priority patients? I’m sure a more cost effective option would be to have these nursing staff trained on their days off if necessary, but that these staff would be paid for attending on their days off which would in the long term be beneficial to both patients and staff.

I await a response with a plan of how this training will be implemented for staff within Kirklandside Hospital in order to provide safe, effective and person centred care for the people of NHS Ayrshire and Arran.

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Responses

Response from Kate MacDonald, Business Coordinator & Office Manager (interim), Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran

picture of Kate MacDonald

Dear iphone

Thank you for taking the time to tell us about your dad's experience regarding the need to re-locate him to administer IV antibiotics and also for bringing this training need to our wider attention.

I am going to be passing your posting to our Healthcare Manager at Kirklandside Hospital to action and I will post again as soon as I hear back from them.

Please be assured that this issue will be looked into and we will do all we can to seek resolution for all and that our staff are committed in providing safe, effective and person centred care for the people of NHS Ayrshire and Arran.

I do hope you Dad is getting better.

Kind regards

Kate

Kate Macdonald

Patient Opinion Coordinator

NHS Ayrshire and Arran

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Response from Kate MacDonald, Business Coordinator & Office Manager (interim), Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran We have made a change

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Dear iphone

I am delighted to post a response from our General Manager who covers Kirklandside Hospital:

"I would like to thank you for drawing your concerns to my attention.

IV training involves attending a theory course and also undergoing actual supervised practice before staff are considered competent to administer IV antibiotics.

This training involves the staff having to travel to another hospital to gain sufficient practical experience and means it takes longer to train the staff than we would ideally like.

However, in view of your concerns we have decided to prioritise this training and we will bring in additional staff to ensure that all the staff at Kirklandside are trained in IV administration as quickly as possible so that in the future patients don’t have to be transferred to Crosshouse Hospital if they need IV antibiotics..

We plan to have a core group of staff trained by the end of March 2014 with all staff being trained by June 2014.

Thank you again for your posting.

Kind regards

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