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Skelmersdale Walk In Centre

Posted By Snowdog

"Skelmersdale Walk In Centre"

About: Southport and Ormskirk Hospital NHS Trust

(as the patient),

After an awful experience mid November at this walk in centre, I posted on Patient Opinion https://www.patientopinion.org.uk/opinions/120967 and received what I found to be an unpleasant and patronising reply.

I was advised the investigation would take 30 days. I have just received a letter to advise the investigation is not yet complete. It was a simple incident but now I'm getting extremely paranoid (literally - part of my diagnosis) about why this is taking so long.

I have had to post another story as I am seemingly unable to reply to my original posting.

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Responses

Response from James Munro, Chief executive, Care Opinion 10 years ago
We are preparing to make a change
James Munro
Chief executive,
Care Opinion

I lead the Care Opinion team, with a focus on research, education and health care policy

Submitted on 06/01/2014 at 15:26
Published on Care Opinion at 15:27

picture of James Munro

Hi Snowdog

I'm glad you've been able to post your story on Patient Opinion, but I'm sorry about the problem in responding. I'm afraid this is a result of how our site is currently built.

However, now that you have raised this, I think that we should review how this part of the site works and see if we can improve on it. I'll put this on our to-do list.

Thanks for nudging us to improve!

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