"minor injuries unit"

About: John Radcliffe Hospital

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I fell and damaged my ankle just before Christmas, two days before I was due to travel by air for a family holiday. I went to the unit and was seen, treated and sent on my way within 50 minutes - in that time I saw the triage nurse, a doctor and had an X-ray. I could not fault anything at all about my treatment, which was prompt, courteous and caring. The next morning I received a telephone call to say that after further examination by a consultant, the X-ray had shown a small chip on the bone. As I was very keen not to alter my travel plans, it was agreed that I should have a telephone conversation with the consultant. He rang me back within a few hours and after a discussion, we agreed that as the damage was so minor, I would be able to fly without further visits to the hospital. My ankle has improved steadily over the holiday period. I would like to thank the staff of the unit for this amazing service - and of course, my gratitude to the NHS!

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Responses

Response from John Radcliffe Hospital

Thank you for your positive feedback following your experience at the John Radcliffe Hospital. We are pleased our staff and services could help get you on your holiday without disruption, and that you are on the path to recovery. Your kind words will be shared with the relevant team members.

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