"Inaction by PALS"

About: Whipps Cross University Hospital / Neurology

(as a service user),

I made a complaint to PALS at Whipps Cross Hospital and despite e-mailing and telephoning them, they have not acknowledged my complaint or responded in any way.

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Responses

Response from Whipps Cross University Hospital

We are very sorry for the bad experience you have received. We would like to have the opportunity to talk to you about your concerns as our patient’s and the care they receive is priority to us. Please can you call the PALS service directly on 020 3594 2040 to discuss this further.

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