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"Excellent service"

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I was offered an appointment for a routine abdominal ultrasound 2 weeks after seeing my GP, ( this included Christmas and New Year B/H in that 2 weeks). On arrival at the hospital the reception staff offered me any help, however there were clear signs to the Ultrasound dept. where again the receptionist was helpful , polite and showed me to the waiting room I was seen at the specified time and the procedure was carried out. Explanation was given to me as to what the procedure involved. The radiographer/radiologist (?) was polite and very professional, and I was advised my GP would have the results in 1 week. I could not fault this service.

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Responses

Response from Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Foundation Trust 10 years ago
Lisa Hallam
Patient Support Officer,
Derbyshire Community Health Services NHS Foundation Trust
Submitted on 28/01/2014 at 15:08
Published on Care Opinion on 29/01/2014 at 09:22


Thank you for taking the time to praise the service you received at Coalville Hospital's x-ray department, We will make sure this information is passed onto the team.

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