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Care Opinion

This morning

Story from nhs.uk

"This morning"

About: Buckland Hospital

Anything else?

Was in and out in about 10 minutes excellent service from a friendly and highly professional nurse.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 03/01/2014 at 07:22
Published on Care Opinion at 10:42

Thank you for finding time to feedback, glad to see you were pleased with the service provided at our minor injuries and illness service.

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Response from Buckland Hospital 10 years ago
Buckland Hospital

Submitted on 15/01/2014 at 13:58
Published on nhs.uk on 16/01/2014 at 03:00

We would like to thank you for your feedback and are pleased to note that you had such a positive experience. This will be logged onto our database and reported to the unit so that they provide feed back to the staff of the unit so that they are aware. All of our patient’s comments are used as a tool to improve services as a direct result of our patient’s comments

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