"staff patient confidentiality poir"

About: St James's University Hospital

Anything else?

I was an inpatient on a respiratory ward over the christmas period and was appalled to hear a nurse discussing my care with another patient. I'm not a medic but persume this is not acceptable? It was hushed wispers so i only heard the basics so understand the potential to mishear is high hence why no official complaint sent. It was just humiliating and affected the rest of my stay.

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for posting your comment. We are very sorry to hear about your experience. A member of the clinical team would welcome the opportunity to discuss this with you on an individual basis. If you would like to discuss this further please contact the Trust's Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk.

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