"A&E on New Year's Eve"

About: St Mary's Hospital

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My husband took our 27 year old (sober) daughter to A&E on New Year's Eve after she had fallen and hit her head. They arrived at 01.15 and left at 01.45, having had excellent care on what is one of your busiest evenings. The staff were professional, skilled and friendly and we are extremely grateful for their care. Please will you thank them on our behalf.

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Response from Patient Experience Lead, Isle of Wight NHS Trust

Thank you for your positive feedback about the care provided in A&E, the Trust welcomes all feedback from patients and carers to ensure that we can continually strive to improve our services.

I have forwarded on your thanks to the A & E Team, and I hope that your daughter is recovering well.

May I take this opportunity to wish you a happy and prosperous new year.

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