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Care Opinion

Medical care doesn't get any better than this.

Story from nhs.uk

"Medical care doesn't get any better than this."

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

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Following a GP consultation with potentially serious symptoms, a referral in Neurology was arranged within 3 days. The consultants approach was outstanding. She was on time, always did what she said she would do, when she said she would do it and more. She carried out her own tests and arranged for tests in other departments such as bloods, X-ray and MRA scans on the spot. In the time it took me to walk from one department to another, the necessary paperwork had managed to arrive before me and everyone knew what they were doing and why. She phoned me personally a number of times to make various arrangements as did other medical staff at the QMC. The consultant and everyone at the QMC gave me outstanding service and were unfailingly cheerful, polite and helpful in all respects. I could not ask for better and I am vert grateful.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 10 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 02/01/2014 at 12:16
Published on nhs.uk on 03/01/2014 at 03:00

Thank you for getting in touch and sharing your feedback with us. It is wonderful to hear that you experienced outstanding service from all colleagues with whom you came into contact with under our care. We will share your kind words and gratitude with our colleagues in the neurology department. We would very much like to know the name of the consultant who you feel stood out to you so that we can personally thank them for the work they do. It is only right that they are aware of this excellent feedback. If you’d like us to pass your thanks please get in touch with us at nuhcommunications@nuh.nhs.uk and let us know her name so that we can make contact. Thank you again, and best wishes for the new year.

Response from Nottingham University Hospitals NHS Trust 10 years ago
Nottingham University Hospitals NHS Trust

Submitted on 02/01/2014 at 15:54
Published on Care Opinion at 16:40

Thank you for getting in touch and sharing your feedback with us. It is wonderful to hear that you experienced outstanding service from all colleagues with whom you came into contact with under our care. We will share your kind words and gratitude with our colleagues in the neurology department. We would very much like to know the name of the consultant who you feel stood out to you so that we can personally thank them for the work they do. It is only right that they are aware of this excellent feedback. If you’d like us to pass your thanks please get in touch with us at nuhcommunications@nuh.nhs.uk and let us know her name so that we can make contact. Thank you again, and best wishes for the new year.

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