"there seemed to be no time for patient centred care"
About: Crosshouse Hospital / General Surgery Crosshouse Hospital General Surgery KA2 0BE
Posted by ayrshirevisitor (as ),
Recent overnight admission to surgical receiving ward. I saw - clean bedding stained (washed but stains not removed), curtains hanging off curtain rails, one pillow & thin counterpane, staff very nice but to me they seemed seriously overstretched & ill patients waiting too long for buzzers to be answered - I felt the atmosphere was one of depression, barely making-do and no time for real patient-centred care.