"Quick, helpful, wonderful"

About: Princess Alexandra Hospital (Harlow)

Anything else?

When my wife fell down the stairs and suspected she had dislocated and broken her finger, we feared we could be in for a lengthy wait with our two small children in tow, all on Boxing Day. However she was seen amazingly quickly, then two x-rays and putting back the dislocated finger all took just over 30 mins. The staff were so nice and friendly. When the NHS is like this it is unbeatable. Thank you so much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Princess Alexandra Hospital

Dear TIMW, It's fantastic to read your comments. We are passionate about putting patients at the heart of everything we do at The Princess Alexandra Hospital NHS Trust and so it is always great when we read comments like yours which show that we are getting closer to achieving that vision. Thank you so much for taking the time to leave a positive comment. That said, we know we don't always get things right, so if ever you need a helping hand during your experience of care, call 01279 82 70 84, give us a chance to put things right and we will everything we can, to make that happen.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story