"Post op care on Elsdon Ward"

About: Basildon University Hospital

Anything else?

I want to give a deserving review of the excellent care I recently received on Elsdon Ward. I came out Christmas week after a 5 day stay. I had a full abdominal hysterectomy and was quite poorly at first but all the staff from managers to cleaners were fantastic. The after care was respectful, efficient, affective, and very very caring. In fact I really miss them now I am home. Food was ok but will never be like home but that has to be expected after all it is not a hotel. It was always presented well and hot or cold depending on what I ordered. It is awful the amount of hours these girls work and yet this hospital get such dreadful reviews. I was nervous about going in but the cleanliness and hygiene care to stop the spread of germs is amazing. It was a pleasure to praise the staff personally face to face before I left and I promised I would do a review for them because they so deserve it. So thank you from me and my family from the bottom of our hearts for helping me through this very difficult time in my life and I will always be forever grateful. Well done and keep up the good work. You are all worth your weight in gold. Happy New Year to you all.xxxxxxx

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Basildon University Hospital

We are very pleased that your recent experience of care on Elsdon ward at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward your comments on to Elsdon ward staff who will be really thankful for your kind words.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story