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"Fairhaven Inpatient Unit"

About: Fairhaven Young People's Unit

(as the patient),

I am a patient from fairhaven young people unit and I really admire the service they provide, it did help. However, my only criticism is that we are not allowed to contact staff after discharge? It would be nice to liaise with them as they helped me in the past, to say thank you and all that.

Building a relationship and then breaking it isn't really great. It even might help patients improve on their mental health as they can give support. In addition, you can tell them the progress you have achieved - this will also benefit staff as they may be motivated to help more patients like me and they can receive the best outcome.

Thanks for reading.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 18/07/2016 at 15:27
Published on Care Opinion at 16:16


Thank you very much for taking the time to post your comments, I will ensure that they are passed onto the team manager.

If you need any further help or assistance please do not hesitate to contact me on:-

Katherine Earlam - PALS Officer 01925 664450

Katherine.earlam@5bp.nhs.uk

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