"treatment of myself and my wife"

About: Queen's Hospital, Burton Upon Trent

Anything else?

different opinions given by different doctors changing proceedures not involved in decisions nurses excellent systems a mess outpatient clinics organisation a disaster

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Responses

Response from Queen's Hospital, Burton Upon Trent

We apologise for the service that you have received. We strive to ensure that all patients are treated in a manner in which they would expect to be treated and clear communication and feedback is given during treatment. We would like to improve the service that we provide and would be grateful if you could contact our Patient Advice & Liaison Service (PALS) by telephone 01283 593110 or email pals@burtonft.nhs.uk To provide more details so we can look into the circumstances further.

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