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appalling lack of care

Story from nhs.uk

"appalling lack of care"

About: John Radcliffe Hospital

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my brother has been unfortunate to have been in this hospital recently,a can only describe the experience as frightening,staff who cannot communicate ,doctors who seem to think that the patient is a nuisance,i would describe the treatment as third world but that would be an insult to the third world,i just hope that i am never referred to this hospital

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Responses

Response from John Radcliffe Hospital 10 years ago
John Radcliffe Hospital

Submitted on 24/12/2013 at 13:21
Published on nhs.uk on 25/12/2013 at 03:00

Thank you for raising your concerns regarding the recent admission of your brother to the Neurosurgery ward. I was very sorry to hear that you found your experience on the ward less than satisfactory, and we would be happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Deborah Dunn, Complaints Operational Manager on 01865 223257 or at complaints@ouh.nhs.uk to discuss the complaint process with you.

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