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"The lack of treatment by the doctors on the..."

About: Pilgrim Hospital

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My daughter was taken by ambulance into the pilgrim hospital due to severe headache. In A&E the usual test completed and then she was moved to a corridor as no bays were available. Eventually the Dr came and said that the blood test results were fine and that they would add them to her file and would help toward diagnosing her condition. I said that it was pointless as they never do anything about her fits anyhow. He then said that he would admit her to the childrens ward. When the Dr came and saw her he realised the pressure in her skull was raised so arranged for a vision test on the Tuesday. just treating her with paracetamol, the eye tests concluded that the pressure was raised and that they would review it in a month. On the Wednesday she was discharged and within an hour we were back on the ward. They then mulled over the idea of giving her a lumbar puncture but just gave her stronger pain relief, They wanted to send her home on the Thursday but i refused to take her as i wasn't happy as she was still suffering with severe headaches. They discharged her on the Friday and said that if there was any problem over the weekend to phone up and they would bring her back in. When i phoned on the Sunday evening as she deteriorated again i phoned but they said they weren't admitting any children as they were full. So we had to take her to a&e which we did and they were quite quick about getting her through to the cubeicals but made her sit in a chair after an hour of nothing happening i asked a nurse when she would likely to be seen and was rather curtly told that they had lots of patients in and she would be seen when she was seen. I then asked if they could at least find a bed for her to lie on. We were moved to a room with a bed but the room was filthy. Eventually a Dr came to see her then he wanted a peadiatric Dr to come to see her. He apoligised about the wait and said that she needed a lumbar puncture but that they couldn't do it there they would have to transport us to Lincoln. Whilst we were waiting he decided to send her for a CT scan. We then had to wait for the result of that and once that came back clear he then went to arrange for her transport to Lincoln and to ensure that they would be able to transport her to Sheffield in time for her appointment with the pediatric neurologist on the Monday morning. We finally got to Lincoln at 7 am having arrived at the a&e department at 8pm on the Sunday night. The Dr came almost immediately to assess her and decided that she wouldn't be going to Sheffield as she needed a lumbar puncture which the did on the Tuesday afternoon under a general. She ended up missing two weeks off school because the Drs at the Pilgrim just kept giving her pain killers. The Drs at Lincoln ensured that you where kept up to date with the care of your child not just on ward round. Our daughter is now under the care of the consultant at Lincoln county as i just don't have any faith in the Drs at Boston.

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