"Unacceptably slow service"
About: Buckland Hospital Buckland Hospital Dover CT17 0HD Kent & Canterbury Hospital / Accident and emergency Kent & Canterbury Hospital Accident and emergency Canterbury CT1 3NG Kent & Canterbury Hospital / X-ray and Scans Kent & Canterbury Hospital X-ray and Scans CT1 3NG
Posted by Disgusted from Dover (as ),
My parents went to Buckland Hospital MIU at approx 11am, initially to see if the Xray dept was open on the off chance they could be seen as my father had a fall.
Even though I phoned Canterbury Hospital in advance, asking if the Xray dept was open, the response was categorically no - not at weekends. This is not true as they hedged their bets.
They were promptly seen, X-rayed and referred across to Canterbury as he had been unconscious and needed to been signed off by a consultant. Notes would be sent across electronically so it should not be tool long a wait.
Arriving there around 1pm they are still there, awaiting some antibiotics. 10 hours and counting... disgraceful.