"A & E / Ambulance failure"

About: Hereford County Hospital

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Recently: GP phoned for ambulance from patients bed room, and ward notification of patient on the way. Ambulance arrived (18 miles) 6 hours and ten minutes later (actually the next day). Signed over to A&E trolley in sort of corridor. Eventually BP armlet put on. One hour and ten minutes later patient removed same. After further - 2? 3? 4? hours a capable young doctor arrived and from then on proper course taken.. This must remain anonymous or cancel it; patient is booked in shortly for operations.

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Responses

Response from Hereford County Hospital

On behalf of the Wye Valley Trust we thank you for your email with regards to the A/E Department her at the County Hospital. In order for us to look into your concerns please contact the Patient Experience Team on 01432 372986. Patient Experience Team

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