"I continue to be amazed at the positive, kind and professional attitudes of staff"

About: Bradford District Care NHS Foundation Trust / Podiatry Bradford Royal Infirmary / General surgery Shipley Health Centre

(as the patient),

It's a welcome opportunity to share my thoughts on the care I've received at Bradford Royal St Lukes as well as other centres such as Shipley.

Despite increasing constraints, the growing threat of privatisation (which must be stopped) and growing demands on a diminishing number of frontline staff, I continue to be amazed at the positive, kind and professional attitudes they maintain, although, I suspect, on occasions they must be understandably stressed.

Indeed I do so hope adequate machinery exists to keep them as well as, of course, the need for increased numbers to ease the load on them.

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Responses

Response from Bradford District Care Trust

Many thanks for sharing this feedback with us. I will pass this on to the Podiatrist at Shipley Health Centre & the wider Podiatry team. They will appreciate the kind words and I am sure your comments will motivate them further to continue doing a fabulous job.

All the best.

Podiatry Services Manager.

Response from Bradford Teaching Hospitals NHS Foundation Trust

It is really great to hear that you have had a good care experience. Staff often work under pressure as you describe, it is reassuring that the staff you have met have had such positive, kind and professional attitudes, which is what we would expect from all our staff.

Thank you for taking the time to comment.

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