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I didn't feel like just a number, which was excellent

Posted By Aspire252

"I didn't feel like just a number, which was excellent"

About: New Cross Hospital / General medicine

(as the patient),

I was concerned initially about going to Wolverhampton as I had to go on public transport due to being unable to drive after the tests.

When I got to New Cross I couldn't believe how large the hospital was!

However, the signage was fantastic, along with the map provided, I soon found out where I should be.

The staff were wonderful, very patient, nothing seemed too much trouble and all steps were explained to me along the way. I didn't feel like just a number, which was excellent.

Well done to everyone.

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Responses

Response from New Cross Hospital 10 years ago
New Cross Hospital

Submitted on 24/12/2013 at 09:23
Published on nhs.uk on 05/01/2014 at 22:25

Thank you very much for posting your comments relating to your experience at our Hospital. I wish you well for the future! Kindest regards Jamie Emery Patient Experience Lead

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Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton NHS Trust 10 years ago
Jamie Emery
Patient Experience Lead,
The Royal Wolverhampton NHS Trust

Submitted on 24/12/2013 at 09:41
Published on Care Opinion at 10:49

Dear Aspire252

Thank you for posting your comments relating to your patient experience at our hospital

I will share your comments with our staff.

I wish you well for the future!

Kindest regards

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