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Caring staff

Story from nhs.uk

"Caring staff"

About: Royal Victoria Hospital (Folkestone) (Folkestone)

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I would like to recommend the radiographer who showed me exceptional kindness and consideration today (18.12.2012) when I attended the hospital for an X-ray

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 19/12/2013 at 06:51
Published on Care Opinion at 12:36

Thank you for providing us with feedback, I will ensure that the radiographer sees your feedback. We are really proud of our staff when they care for patients with kindness.

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Response from Royal Victoria Hospital (Folkestone) 10 years ago
Royal Victoria Hospital (Folkestone)

Submitted on 28/01/2014 at 15:23
Published on nhs.uk on 29/01/2014 at 03:00

I am sorry not to have responded to you sooner. I am delighted that you were so happy with the service from the radiographer at the Royal Victoria Hospital in Folkestone. If you would like to give the Patient Experience Team a ring on 01227 783145 or email ekh-tr.patientexperienceteam@nhs.net and provide your details then we can contact the radiographer and pass on your message.

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