"regarging gastroentrology"

About: Sunderland Royal Hospital

Anything else?

had 2 lots of endoscopys comfirmed helibactor pylori had to 2 lots of eradication medication which im due to finish my second course tonight i have also inflammtion in my stomach which required a urgent ct staging scan(this was done within under 2weeks) end of november,the radioligist rang me within 2working days to say she had reported it and passed straight to my consultant,i rang his secretary to see if he had looked and her attitude was horrible i told her about my pain continious feeling sick loosing weight and once again the reply go to gp or A@E which i hv been gp gives me vitamins and A@E tell me to wait for my results. i recieved a copy letter saying a had evidence of intestinal metaplasia which he needed to bear in mind after ct scan and he may need discussion with the upper GI MTD. i didnt no what it the GI MTD so i rang his secartary the following week to ask and wouldnt tell me,so i asked the switch board if they new and they put me through and do you no what the guy explained everything and took my number as he was getting intouch with secratary,he foned bk and said she was putting everything in front of consultant and she will ring me sometime on that afternoon credit to that guy in the MTD.she rang told me the meeting was going ahead with the MTD next tuesday morning she would defo ring me tuesday afternoon no phone call so i called her that was yesterday she told me she had emailing consultant to remind him and will ring first thing in the morning as finishing writing this im still waiting,yes everybody is right your just a number to them,as from test etc im worried sick still in pain

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sunderland Royal Hospital

Many thanks for getting in touch and please accept our apologies that you appear to have encountered a number of problems when trying to follow up on a number of investigations you have undergone. We hope by now you have heard back from the relevant consultant or his secretary and this is now resolved but should you wish us to look into the issues you have raised, please contact us via corporate.affairs@chsft.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story