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"I was that close to losing my father"

About: The Queen Elizabeth Hospital (King's Lynn)

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My father aged 85 was taken into Coronary Critical Care suffering with a serious infection in his chest and stomach, he is also diabetic and his sugar level had gone way high. He suffered mild heart and kidney damage. The doctors were extremely efficient by keeping me in contact at all times which included two private interviews, nothing was ever too much trouble allowing us the family to make a phone call or visit 24/7 when occasionally I was offered a beverage. The level of nursing and treatment was absolutely first class and the wards were spotless. My father kept commenting on the excellent quality of the food as he progressed to get well. He has just returned to his care home and on behalf of him and the rest of my family would like to thank all the staff at QEH for their excellent and attentitive attention. My final statement is that in my opinion the Hospital has this year moved in a very positive manner and would personally like to thank the Management staff for such an achievement.

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Response from The Queen Elizabeth Hospital 10 years ago
The Queen Elizabeth Hospital
Submitted on 19/12/2013 at 08:59
Published on nhs.uk on 20/12/2013 at 03:00


I am delighted to hear of your very positive experience and will ensure that the team are informed of this. Thank you, Val Newton Deputy Director of Nursing and Patient Experience

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