"Feedback from The Willows at Highbury Hospital"
About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient) Nottinghamshire Healthcare NHS Foundation Trust Adult mental health (inpatient) NG3 6AA
Posted by Fioij2 (as ),
Today, we visited service users at The Willows to gather feedback about the services & facilities they receive on the ward.
This is the feedback we received:
"I think communication could be better. I need to know what’s going on around the ward because I don’t know what is happening a lot of the time and communication would help. ”
“Timings of meals are set which is not always good. Sometimes I want a meal later or before and I’m not able to have it. We have to order takeaways which cost money.
A lot of the time the food is not good either - but the Friday Fish and Chips are great! ”
“We think the staff on the Willows is splendid and fine. We like a Peer support worker on the ward; it helps. ”