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Redwood 2: Staff should spend more time with patients

Posted By AmyJayne

"Redwood 2: Staff should spend more time with patients"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member posting for a patient/service user),

Posted on behalf of a service user on Redwood 2 (adult mental health ward) at Highbury Hospital:

Staff should spend more time on the ward rather than in the office, they’re always doing paperwork. Incidents could be prevented, and reassurance given if people feel vulnerable. There should not be further restrictions on smoking, this will make things worse.

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Responses

Response from Amy Gaskin-Williams, Service User and Carer Involvement and Experience Manager, Involvement Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Amy Gaskin-Williams
Service User and Carer Involvement and Experience Manager, Involvement Team,
Nottinghamshire Healthcare NHS Trust

Along with the Head of Involvement (Paul Sanguinazzi), I am responsible for the Trusts two Involvement Centres, and our Volunteering and Befriending Service. I help to report all of the feedback we receive as a Trust to the Board.

Submitted on 27/12/2013 at 16:36
Published on Care Opinion at 17:55

picture of Amy Gaskin-Williams

Thanks for helping to gather comments at the Highbury Listening event.

All comments gathered at the Listening Event are being shared with the senior management team who oversee Highbury services, and I'm sure they or a responsible manager will respond in more detail shortly.

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Response from Alison Harrison, Service Manager CRHT, Local Services, Nottinghamshire Healthcare NHS Foundation Trust 10 years ago
Alison Harrison
Service Manager CRHT, Local Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 07/01/2014 at 16:33
Published on Care Opinion at 16:49

Thank you for your comments.We are currently working on improving how the ward office works, unfortunately there is an awful lot of paperwork that nurses have to complete, however, we are working on how that can be staggered to reduce the number of staff in the office at any one and as aposiitive effect of this more staff on the ward.

We appreciate it is difficult for patients that smoke, as we are a hospital we obviously want to support patients with health promotion, stopping or reducing smoking would be part of that. Staff are always available to discuss supporting patients to reduce or give up smoking.Nicotine replacement therapy can be offered along with supportive counselling

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