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"thank you to nursing staff at Wexham Park"

About: Wexham Park Hospital / General surgery

(as the patient),

I had a bladder operation that went wrong I ended up with colostomy bag for 6 months. From November 2012 until July 2013 I was in and out of Wexham Park Hospital> I spent time on ward 3 and ward 2 and would like to thank the nursing staff for there care I couldn't have wish for better.

My Surgeon Mr D'Souza was also very good putting right what had gone wrong.

My one complaint was I found the food awful I had to family to bring me food.

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Responses

Response from Wexham Park Hospital 10 years ago
Wexham Park Hospital
Submitted on 27/12/2013 at 12:49
Published on nhs.uk on 05/01/2014 at 22:24


We are pleased to hear of your positive comments in relation the nursing and medical care provided to you by the team after you experienced complications following your survey. We are sorry to hear that your one complaint was in relation to the food. We have recognised this feedback from our patients and are working hard to improve the food our patients receive. We recently held a public patient food tasting forum in our main reception where we were joined by a reporter from the Slough Express (local newspaper). We received mainly positive feedback as seen in last week's edition. However, it has highlighted one of our dishes was not a popular as the others and we will work towards improving the recipe or replace it on our patient main menu. The Trust is always happy to receive feedback in whatever forms this comes, whether positive or negative, and on going we will be openly inviting patients past or present and visitors and staff to come to these events and give us this feedback. Thank you for taking the time to give us your feedback.

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