"Doctor not confirming cause of death"

About: Burnley General Hospital

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My grandmother was admitted to the hospital for rest from originally being at blackburn hospital before she was due to be sent home. Unfortunately my grandmother suffered a heart attack while at burnley hospital and died. she was looked after a doctor who did not care about her and when it came time to confirm the cause of death the doctor flatly denied to sign of a cause of death even though she had just had a heart attack and the doctors prior to her dying had confirmed that she suffered a heart attack. My grandmother was not signed off so i could not bury her that day which caused imme nse stress and suffering to my family without the coroner getting involved who wanted a post mortem done on the body even though the cause of death was obvious. Once she had passed away we were told that the body would be taken down to the mortuary and that a funeral directors had been called to move the body as they had been having problems with their porters. Instead the body was put in a van and taken to blackburn hospital where i was told a post mortem would have to be done and then i could pick the body up from blackburn. Instead i paid £700 plus for an mri scan to be done to respect my grandmothers wishes which confirmed that my grandmother had died of a heart attack. I was not treated with respect and the doctors are just concerned with looking after themselves let alone any patients. My grandmother contracted viruses while at the hospital and the hospital had no respect for her and when she did pass away it took the doctors a further hour to confirm that she had passed away and only then did they take the catheter off after a further fifteen minutes.

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Responses

Response from Burnley General Hospital

We are very sorry to hear that your Grandmother and her passing away whilst at our Hospital. We would urge you to contact our PALs team either by email to PALS@elht.nhs.uk or via the free- phone number 0800 5872586. This will enable us to fully investigate your concerns and provide you with feedback regarding this matter. Thank you

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