"Martin Hastings - A&E visit 16/12/13"

About: Colchester General Hospital

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I visited A&E last night with a foot complaint, I was seen by an excellent nurse who took my bloods, involved her colleague to ascertain an opinion, I was X-ray'd (taken to and from by the staff) promptly and kept informed of what was going on. The duty doctor spoke with me about what the issue could be and around 1.5 hours later I had blood results back and received a diagnosis with medication. To summarise, I was booked in, seen to, diagnosed and out in around two hours, the care and advise was excellent. I would like to thank the staff who I dealt with and I would hope this feedback is relayed, they are doing a great job. Kind regards Martin Hastings

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Many thanks

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