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There must be a better option or the ability to hold scans w...

Posted By super6

"There must be a better option or the ability to hold scans where a miscarriage has occurred at a different location"

About: Lincoln County Hospital / Maternity

(as the patient),

Last week I unfortunately lost my pregnancy at seven weeks. Today I had an appointment for a scan at the Hemswell Ward in Lincoln County Maternity block to check me over. On arrival I was completely horrified to be placed in a small waiting room crammed full of pregnant ladies with partners eagerly awaiting scans of their babies and all in excited discussions regarding said impending bumps. I was on my own as my husband was away with work and found this rather insensitive given my situation and it was very upsetting. Surely placing a woman who has just lost a baby in a room crammed with pregnant ladies is the most undignified and emotionally disturbing thing that could have been done? There must be a better option or the ability to hold scans where a miscarriage has occurred at a different location, even within the main hospital. I really hope I am never put in that situation again, but maybe I can draw this problem to the attention of someone that can make some changes so other ladies do not experience this.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 19/12/2013 at 11:03
Published on Care Opinion on 20/12/2013 at 09:25

picture of Jennie Negus

Dear super6 – your posting was incredibly hard to read and we are so very sorry for your experience.

I spoke with Matron Gregory who covers Hemswell Ward and she was shocked and upset to hear what had happened as this absolutely should not be the case. There are the occasional days when rooms become fully utilised as they clash with important multidisciplinary patient review meetings and this can impact on waiting areas – but – ladies having scans following a miscarriage should be known to be expected that day and as such be seen and wait separately or booked for a different time.

This clearly didn’t happen in your case and matron has asked me to pass on her sincere apologies – it must have been so hard for you and we are really sorry. Matron has raised this with the obstetric team as a whole and they will discuss the issue with rooms for the patient review meetings and how to ensure this never happens again.

Again our apologies; but also our thanks for raising this with us as it is really important.

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