"Communication"

About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT

Posted via nhs.uk 10 years ago

Anything else?
My experience in attending the ENT department, the attention I received from the doctor and all his staff was excellent. The only criticism I could make is that the letter asking me to attend at Chorley Hospital on 18th November for pre-op check and surgery on 21st - sent out on 6th - only arrived on 22nd!! Fortunately I was aware surgery was planned for after 15th because of holidays planned and had phoned to find out dates.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Royal Preston Hospital

Submitted on 18/12/2013 at 11:45

Published on nhs.uk on 19/12/2013 at 03:00

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services. We apologise that you received your letter late and will try to ensure this doesn't happen again in the future.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Royal Preston Hospital

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Communication

"Communication"

Responses

Keyboard Shortcuts