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Total Knee Replacement

Story from nhs.uk

"Total Knee Replacement"

About: Colchester General Hospital

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On 25 Nov 2013 I underwent surgery for a total knee replacement. From my initial consultation with the doctor to my discharge from Great Tey Ward, on 29 Nov 2013, I received nothing but the utmost of care and attention. Without exception, all staff were quietly efficient and most professional in carrying out their tasks. Always ready to help and assist where necessary they treated each patient as an individual. Teamwork was most evident throughout which in turn generated an air of bonhomie. Short excursions to other departments, eg X-Ray, showed similar such attributes throughout the hospital. Albeit, Colchester has suffered from some adverse publicity of late I am more than pleased that I had been referred there and have no hesitation in recommending it to others. My sincere thanks go to all who cared for me. Sincerely, Colin Heithus

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Response from Colchester General Hospital 10 years ago
Colchester General Hospital

Submitted on 17/12/2013 at 10:24
Published on nhs.uk on 18/12/2013 at 03:00

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Many thanks

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