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Praise for Healthcare Assistant

Story from nhs.uk

"Praise for Healthcare Assistant"

About: Leighton Hospital

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My son was discharged after a three night stay after an emergency admission on SAU and Surgical Specialties under ENT. He is recovering well. What stands out for me was the lovely compassionate manner of a Health Care Assistant on SAU, towards my son, and other patients including an elderly man in the same bay. You can read a lot in the press about the NHS and I felt overall his care and treatment was excellent. Thank you.

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Response from Leighton Hospital 10 years ago
Leighton Hospital

Submitted on 31/12/2013 at 09:13
Published on nhs.uk on 01/01/2014 at 03:00

Thank you very much for taking the time to contact us regarding the care given to your son whilst a patient on SAU and Surgical Specialties. Staff are delighted to hear when patients feel that they have been well looked after. We will make sure that your feedback is given to the staff, and hope your son is making a good recovery. Matron Helen Nutkins

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