"health care and lack of urgency"
About: Dumfries & Galloway Royal Infirmary / Accident & Emergency Dumfries & Galloway Royal Infirmary Accident & Emergency DG1 4AP Dumfries & Galloway Royal Infirmary / Trauma & orthopaedics Dumfries & Galloway Royal Infirmary Trauma & orthopaedics DG1 4AP NHS 24 NHS 24 Scottish Ambulance Service Scottish Ambulance Service EH12 9EB
Posted by mag1949 (as ),
During the night recently I found myself on the floor in the bathroom with my leg under my body, knowing that I wouldnt be able to get up because of my weak knee I managed to crawl to my bed thinking I had just sprained my ankle, but when I went to get up in the morning I could not get out of bed, after 8 attempts I realised the time was 11. 40am, I knew I had to get out of bed to get to the phone which was in the livingroom.
When I finally managed to get on to the floor I crawled to my livingroom to reach for the phone I was in excruciating pain I phoned for an ambulance and said that I thought that I had broken my ankle. There answer was it was not an emergency and that I had to phone nhs 24 which I did. I explained to them that I think I have broke my ankle. The nurse on other end said that I would have to be assessed by a doctor which would be out in 2hrs after I called.
The doctor didnt arrive until 4hours later doctor assessed and said I had gout but I know what gout was I was an auxillary nurse for years. Anyway my daughter phoned for an ambulance because the pain I was in, also my angina had started at the time. was taken by ambulance to accident and emergency by which time my ankle was purple and cold.
The A&E staff were very nice. I could have lost my leg. I was xrayed and it was a very bad break. I was taken to surgery that night, I am not happy the way this was handled it was an emergency I could have lost my leg due to incompetence