"Endoscopy Unit"

About: Torbay Hospital

Anything else?

Today I attended The Endoscopy Unit for a colonoscopy. I was really nervous about the procedure, but needn't have been anxious, as I was made very welcome and put at ease by the whole staff from my arrival, to my departure. (The whole procedure including recovery and refreshments took only 1 1/2 hours). Through out this time I was looked after extremely well. Special thanks to the nurse who cared for me and put me at ease from the time I arrived to the time I left, and to the consultant who carried out the procedure and kept me informed of what was happening through out. I left totally relaxed and reassured. Many thanks to all staff.

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Responses

Response from Torbay Hospital

We were really pleased to read your comments about your experience at Torbay Hospital. First impressions are so important and so it was reassuring to read about how welcome and at ease our staff made you feel. Thank you for taking the time to comment - your feedback has been shared with our staff. Kind regards, South Devon Healthcare NHS Foundation Trust

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