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Impossible to contact anyone

Story from nhs.uk

"Impossible to contact anyone"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

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OMG, first they mess up my appointment, then they don't call me back now it's impossible to contact anyone because they never answer the phone! I can't take anymore of being on hold only to have to hang up....

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Responses

Response from Nottingham University Hospitals NHS Trust 10 years ago
Nottingham University Hospitals NHS Trust

Submitted on 13/12/2013 at 10:06
Published on Care Opinion at 11:05

We're sorry to hear you have had this experience of our hospital. We would be more than willing to look into the difficulties you have been having in more detail - if you'd like to discuss them with us, please contact our Patient Advice and Liaison Service (PALS) by email PALS@nuh.nhs.uk or by telephone 0800 183 0204.

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 10 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 13/12/2013 at 13:25
Published on nhs.uk on 14/12/2013 at 03:00

We're sorry to hear you have had this experience of our hospital. We would be more than willing to look into the difficulties you have been having in more detail - if you'd like to discuss them with us, please contact our Patient Advice and Liaison Service (PALS) by email PALS@nuh.nhs.uk or by telephone 0800 183 0204.

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