"Exceptional kindness, patience and efficiency."

About: Heartlands Hospital

Anything else?

I've recently visited and communicated with the outpatients eye clinic. The ladies there are unbelievably kind, courteous and patient. We need to remember to compliment where due and not only whinge and whine when the service which we receive isn't quite up to our demands. Thank you ladies.

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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