About: Stepping Hill Hospital

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Excellent preparation for shoulder surgery by all involved. Everything clearly explained and staff talked to me as an individual. Experience was as smooth and easy as it could be. A small operation at a time of great pressures on the NHS but which will make my life more comfortable.

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Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you for this lovely comment and I wish you a speedy recovery

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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