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"A and E dirty."

About: Blackpool Victoria Hospital

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Just back from a long night at A and E with my young son. The cubicle we were given had no bed, a visibly dirty floor, dirty sink and blood splashes on the walls. We were then moved by the nurses, who were very caring, to a cubicle with a bed. Went to wash my hands and again found blood on the tap and also on the bed guards of my son's bed. Didn't like to complain again as the nurses were obviously over-stretched but clearly the cleaning staff need some training.

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Responses

Response from Blackpool Victoria Hospital 10 years ago
Blackpool Victoria Hospital
Submitted on 16/12/2013 at 09:44
Published on nhs.uk on 17/12/2013 at 03:00


I am sorry to hear about your issues relating to the cleanliness of our Emergency department, I have passed these issues to the Matron for further investigation. If you would like to speak to a member of our Patient Relations team, you can do so by contacting 01253 655589. Regards Andrea

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