"IM helped me get my life back"

About: Inclusion Matters Liverpool

(as the patient),

Inclusion Matters were absolutely fantastic – they helped me to get my life back.

I couldn’t have done it without Jane, my therapist. She was always there for me and was very helpful.

The only thing they could improve are cancellations. For reasons out of my control, when I have had to cancel an appointment it’s been very difficult to book another one.

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Response from Heather Clarke, Manager, Inclusion Matters

Dear Gold980

Thank you very much for this feedback. I am really glad that Inclusion Matters, and specifically Jane, were able to help you so much, it is lovely to know that you now feel you have your life back.

I am sorry that you have had problems rebooking your cancelled appointments, I am always happy to talk directly to you if you wish.

I hope your progress continues and I wish you all the very best for the future.

Kind regards


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