"I'm told it's about choice, but there wasn't any!"

About: Telford referral and quality service (TRAQS)

(as a service user),

TRAQS is OK - but they didn't have the appointments to offer.

I'm told it's about choice, but there wasn't any!

So I have to travel out of area to get my son treated.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for writing to TRAQS.

Without more specific information regarding your son's referral I am unable to comment in detail about the lack of choice offered to you. As all feedback is anonymous I can only suggest that you call me on 01952 580441 and I will look into your son's referral to ensure that it was dealt according to our guidelines and available appointment slots.

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