"Throughout antenatal visits and ..."

About: St John's Hospital

(as the patient),

What I liked

Throughout antenatal visits and during labour and postnatal care I could not have wished for more professional, focussed care. I was treated with dignity and respect by everyone and in particular the midwives, SHO and post-natal staff were really caring. The midwives were fantastic and had a great sense of humour; they really took care of me. The post-natal staff were also great and very encouraging when I asked for help with breastfeeding. In general, the hospital was clean and the birth pool room was bright and airy. The bathrooms I used had recently been refurbished and were cleaned by hospital staff - the only negative thing to say about the bathrooms is that other patients don't always clean the facilities once they have used them, although there are signs asking them to. I was extremely happy to have given birth here and would recommend the hospital to anyone.

What could be improved

The hot meals I ate were microwaved and did not taste great, but if you don't fancy eating the food on offer, there is a 24 hour Tesco store nearby and you can use the fridge and microwave oven to chill and cook your own food if you wish. Cold meals are fine (sandwiches, salads).

Story from NHS Choices

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