"Excellent care on Ocelot Ward"

About: Medway Maritime Hospital

Anything else?

I cannot praise the staff on Ocelot ward highly enough. I was recently admitted following a planned operation and was slightly apprehensive given the bad press the hospital has recently received. The care I received was great and the staff are a real credit to the hospital. The same can be said of the care I received in Recovery following my operation, the nurse was so calm and reassuring. Thank you everyone. My only criticism was with a member of staff in POCU, not approachable and totally unsympathetic, the last thing you need is to be ignored when you are are apprehensive about an impending operation.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Medway Maritime Hospital

I’m really pleased to hear that you were happy with the care you received on Ocelot ward, I will inform the rest of the team. As for the treatment you received in the POCU, I am disheartened that you felt you were ignored and had little reassurance from the member of staff in question. I will be sure to follow this up with the relevant senior sister who will address this with the team. Thank you for your comments. Debbie Raher, Senior Sister Ocelot Ward

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story