"Great care before and after keyhole surgery "

About: New Victoria Hospital / Day surgery Victoria Infirmary / General Surgery

(as the patient),

Recently had gd experiences at both old and new victoria firstly at new Vic with pre op assessment where I ended up having a 3 hour visit for different tests etc staff where very considerate to length of time I was there.

Secondly in old Vic for operation staff in pre op were very supportive as I was a nervous wreck. Anaesthetist, surgeon and team where great through which proved to be a difficult op. After care in ward 9 was great nurses are great and supportive when I was very sick my surgeon came to see me twice while was in which was appreciated as I hadn't took in what he told me first time.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Lollypop29

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again thank you for using the Patient Opinion Feedback system, it is greatly appreciated.

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