"Refreshing to hear a pleasant voice down the phone"

About: Telford referral and quality service (TRAQS)

(as a service user),

Very friendly and helpful, and refreshing to hear a pleasant voice down the phone.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for writing to TRAQS.

It is very pleasing to note that you are very staisfied with the referral service offered by TRAQS. I will ensure that your comments are passed on to the relevant staff.

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