"GP referred me straight to physio and I got seen within the same week of seeing him"

About: Telford referral and quality service (TRAQS)

(as the patient),

I hurt my back at work so went to Dawley Doctors in Telford.

I saw a doctor and they were excellent, I told them my problem and they helped me very well and professionally, a very good doctor.

He referred me straight to physio and I got seen within the same week of seeing him. My treatment is still going so I'm hoping for a fast recovery.

Yours sincerely.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for providing such positive feedback regarding your recent referral for treatment.

It is no longer general practice for a GP to arrange a Physio appointment directly with the appropriate clinic, as TRAQS was established not only to offer patients a choice of location but also to obtain the earliest available appointment. However, I am pleased that you were seen very quickly and hope you will soon feel the benefit of your treatment.

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