"Early release from Ward 14 disgracefull"

About: Castle Hill Hospital

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I was admitted into Castle Hill Hospital on thursday 5 dec for treatment for Endometriosis. My operation took place that day and i was taken to ward 14 to recover. I had 4 wounds in my stomach from the operation and was feeling very sore and in pain. I was seen the next day by the doctors early morning and was told i was being discharged, despite the fact that i could bearly walk. I was then told to sit in a chair next to my bed while the nurses re-made the bed, i was then told i could not lay down and should remain in the chair. I told the nurses i was in pain but was left sitting in the chair for two hours until i was disharged. A nurse then came and collected my belongings and told me to follow her to the day lounge where my husband was waiting to take me home. I could bearly walk and was in a lot of pain and yet was not offered the use of a wheelchair. My husband had to support me as we went to our car and then drove home. Upon arriving home i found that i was bleeding badly from one of the incisions in my stomach and my husband had to help stop the bleeding and dress the wounds again. I think it was too soon to discharge me from the hospital, i told the nurses that i was in a lot of pain but no-one seemed to listen or care. It seemed that they could not wait to get me out as someone was already waiting in the day room for the bed i was in. A really bad experience for me and one that has left me very unhappy with the whole episode.

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Response from Castle Hill Hospital

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. We hope that you are now recovering well from your surgery, however if you experience any further problems, please contact the ward for advice, or alternatively your GP. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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