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Lovely staff

Story from nhs.uk

"Lovely staff"

About: Colchester General Hospital

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I went in on a Saturday morning for a foot injury, with concerns about a fracture. I arrived at 7am and was out by 8:30 am. Staff were very friendly and professional and addressed any and all questions and concerns. I felt the new waiting area was clean as were the new washrooms. I did make a point of going at a time when I felt the department would be less busy. My injury was minor, but after a quick call to the North Colchester Walk in I was informed that the A&E would be best. Remember, with minor accidents, make an informed decision about where to go! A quick call and google search and I knew that the A&E was where to go as I might (and did) need an xray. But there are loads of other services between Colchester, Ipswich and even Harwich that address minor injury needs.

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Responses

Response from Colchester General Hospital 10 years ago
Colchester General Hospital

Submitted on 09/12/2013 at 11:09
Published on nhs.uk on 10/12/2013 at 03:00

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Many thanks

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